Privacy Policy

This privacy policy notice is for www.moobarb.com and is served by Moobarb Ltd at their registered office: Cliff Hill House, 22-26 Nottingham Road, Stapleford, Nottinghamshire, NG9 8AA, United Kingdom.

It governs the privacy of those who use their website. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

"I", "our", "us", or "we" refer to the business, Moobarb Ltd.
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner's Office.
Cookies mean small files stored on a user’s computer or device.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases:

Lawful basis: Contract
The reason we use this basis: By using this website and placing an order with us, you are forming a contract to purchase goods or services from us.
We process your information in the following ways: Orders received through this website are passed through to our Order Management System and then on to our accounting system.
Data retention period: We shall continue to process your information until the contract between us ends or is terminated under any contract terms.
Sharing your information: We may share your personal information with third parties for the purposes of processing your order and managing deliveries. An example of third parties includes any of our partner couriers, who may send you an SMS message or email alerting you to a delivery of an order placed through our website.

Lawful basis: Legal obligation
The reason we use this basis: We are required by law to keep accounting information for up to seven years. To maintain complete accounts, we may store order history and accounting information (such as VAT and contact information).
We process your information in the following ways: We will store your contact information, order history and financial records within our Order Management System and Accounts software.
Data retention period: Seven Years.
Sharing your information: We do not share your information with third parties unless we are legally required to do so (e.g. HMRC in the event of a VAT or Tax inspection).

Lawful basis: Consent
The reason we use this basis: When you sign up to receive our email marketing notifications through our website, we can contact you with information about products which may be of interest to you.
We process your information in the following ways: Email addresses supplied may be used for marketing purposes.
Data retention period: Unlimited time, until you withdraw consent for email marketing purposes.
Sharing your information: We may share your personal information with a third-party company in order to process our email marketing campaigns. This data is stored securely within their systems. For further information, please see the Mail Chimp Privacy Policy.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Outside of the bases above, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here.

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third-party website.
Some cookies are required to enjoy and use the full functionality of this website.
We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Sponsored links, affiliate tracking & commissions

Our website may, from time to time, contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Adsense, eBay Partner Network, Amazon Affiliates, or are self-served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However, we do not control the actual adverts seen / displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as 'non-personalised' cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse.
Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.
We use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information.
If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. Any email marketing messages we send are done so through an email marketing service provider (EMS). An EMS is a third-party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P. addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.

Our EMS provider is Mail Chimp. We hold the following information about you within our EMS system:

  • Name
  • Email address
  • I.P. address
  • Subscription time & date

Changes To Our Privacy Policy

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

Contact Us

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to sales@moobarb.com.